PRAVEEN KUMAR

Sales & Digital Marketing Executive | Customer Relationship Specialist | B2B Merchant Acquisition Expert

Madurau, IN.

About

Highly motivated and results-driven sales executive with 5+ years of experience across logistics, telecom, and fintech, complemented by 2+ years in freelance digital marketing. Proven expertise in B2B merchant acquisition, QR activation, and driving significant lead generation and customer retention. Adept at leveraging field sales and inbound strategies to exceed targets and foster strong client relationships, poised to excel as a Customer Relationship Manager.

Work

Freelance

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Digital Marketing Consultant

Madurau, Tamil Nadu, India

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Summary

Provided strategic digital marketing consultancy, specializing in inbound campaigns, social selling, and CRM outreach for a diverse portfolio of retail and fintech clients.

Highlights

Generated a verifiable 20%+ lift in qualified leads for clients by designing and executing data-driven inbound marketing campaigns.

Implemented advanced social selling techniques, expanding client reach and engagement by an average of 25% across key digital platforms.

Optimized CRM outreach strategies, enhancing customer relationship management and improving conversion rates for sustained business growth.

Phonepe

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Team Leader

Madurai, Tamil Nadu, India

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Summary

Directed merchant acquisition and sales operations for Phonepe in Madurai, overseeing digital sales campaigns and driving last-mile adoption while consistently exceeding targets and fostering partner loyalty.

Paytm

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Sales Manager

Madurau, Tamil Nadu, India

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Summary

Directed merchant acquisition and sales operations for Paytm in Madurai, overseeing digital sales campaigns and driving last-mile adoption while consistently exceeding targets and fostering partner loyalty.

Highlights

Spearheaded merchant acquisition strategies in Madurai, exceeding sales targets by an average of 15% and expanding market penetration.

Cultivated strong partner loyalty through proactive engagement and tailored solutions, enhancing retention rates by 10% among key partners.

Managed end-to-end digital sales campaigns, significantly improving last-mile adoption for payment solutions across the region.

Orchestrated B2B QR activation initiatives, successfully onboarding a high volume of new merchants and ensuring seamless integration of payment systems.

Bharat Pay

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Field Sales Executive

Madurau, Tamil Nadu, India

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Summary

Drove new account opening and merchant onboarding initiatives for Bharat Pay, establishing a robust sales culture and expanding market presence.

Highlights

Achieved rapid market expansion by successfully opening numerous new accounts and onboarding a high volume of merchants within a compressed timeframe.

Contributed to the development of a performance-driven sales culture, fostering team collaboration and goal attainment.

Facilitated efficient B2B QR activation for newly onboarded merchants, ensuring rapid adoption and operational readiness.

Airtel Telecom

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Field Sales Executive

Madurau, Tamil Nadu, India

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Summary

Managed key accounts for Airtel Telecom, ensuring seamless operations coordination and cultivating strong, lasting customer loyalty.

Highlights

Successfully managed a portfolio of key accounts, including Fairhill, achieving a customer retention rate of over 90%.

Streamlined operations coordination, resulting in a 10% improvement in service delivery efficiency and customer satisfaction.

Implemented targeted customer engagement strategies that significantly enhanced loyalty and reduced churn among key clients.

Reliance Jio Fiber

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Field Sales Executive

Madurau, Tamil Nadu, India

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Summary

Executed end-to-end sales processes for Reliance Jio Fiber, from initial lead generation to comprehensive post-sales support, consistently ensuring high customer satisfaction and profitability.

Highlights

Managed the complete sales lifecycle, from prospecting and lead generation to contract negotiation and successful deal closure.

Provided exceptional post-sales support, contributing to a consistently high customer satisfaction score above 95%.

Achieved consistent profitability by effectively managing sales pipelines and optimizing service package offerings, contributing to business growth.

Education

SVN College

Madurau, Tamil Nadu, India
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BSc Computer Science Grade: 60%

MNU JEYARAJ NADAR HR SEC SCHOOL

Madurau, Tamil Nadu, India
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Higher Secondary Higher Secondary Grade: 62%

Languages

English

Certificates

Inbound Sales & Digital Marketing

Not Specified

Skills

Account Management

Client Relations, Customer Retention, Strategic Partnerships.

Strategic & Social Selling

Sales Strategy, Digital Sales, LinkedIn Sales Navigator.

CRM Software

CRM Management, Salesforce, Customer Data Management.

Digital Marketing Strategy

Inbound Marketing, Lead Generation, Content Marketing, SEO/SEM.

Lead Generation

Prospecting, Sales Funnel Optimization, Market Research.

Inbound Sales

Sales Process, Customer Engagement, Conversion Optimization.

Customer Retention

Loyalty Programs, Customer Satisfaction, Churn Reduction.

B2B Sales

Business Development, Contract Negotiation, Enterprise Sales.

Merchant Acquisition

Market Penetration, Onboarding, Partnership Development.

QR Code Activation

Payment Solutions, Digital Payments, Fintech Integration.

Sales Operations

Process Improvement, Sales Forecasting, Performance Metrics.

Client Relationship Management

Key Account Management, Stakeholder Engagement, Conflict Resolution.